IMPORTANT CUSTOMER INFORMATION
Here at The Music Index we want to maximise your
shopping experience. We are fellow music enthusiasts and we aim to source
unusual and interesting CD releases, and provide value for money. Many CDs
in our catalogue are not generally available in retail shops.
The following information is provided for your
information and protection.
You may also wish to read our and
.
We hope you enjoy visiting the website and that you will return again
soon.
|
|
| 1 |
Postal Address |
|
Our postal address is
The Music Index, Neston, Cheshire
CH64 0TD. United Kingdom.
(Tel./Fax +44 (0)151 336 6199) |
| 2 |
Contact |
|
Our customer support team is headed
by Christine Adamson. Support can be obtained by ringing the telephone number
above (11.00-22.00 CET) or by email
().
Telephone calls are charged at normal rates. (Local rates if in UK) |
| 3 |
Pricing Policy |
|
All our goods are clearly priced in
the sales pages. |
| 4 |
Order Instructions |
|
You will find clear ordering instructions
on our payment screen. You can alter any item before proceeding to the
checkout. |
| 5 |
Terms & Conditions |
|
Our
do not affect the consumer's statutory
rights. |
| 6. |
Enquiries: Response Time |
|
Customer enquiries including any complaints
are dealt with within 12 hours (or less), if by email, or within 6 hours
(or less) if by telephone or fax. |
|
|
|
|
|